Things to Remember for your Stay
Checking Out
Keys must be returned to our office by 10 am sharp on the day you vacate. Failure to do so may incur additional charges. If you are leaving out of office hours, keys can be put in the key drop box at the front of our building.
Rubbish Bins
Bins are collected on Wednesday mornings in Inverloch, therefore we ask that bins are put out the front of the property on Tuesday evenings for collection or simply at the end of your stay. Failure to do so may incur additional charges.
In Venus Bay, the bins are collected on Monday mornings. In Cape Paterson, the bins are collected on Tuesdays. Bins are collected on Friday within Wonthaggi.
If there is any excess rubbish left behind following your stay we will arrange to have this removed at your expense.
Urgent Issues
Should you have any queries or concerns during your stay please contact our office on 5613 9513 during office hours. For anything urgent or any after-hours emergency please contact 0403 583 646 with a text message explaining the emergency please do not forget to include the property address and leave your contact phone number.
Breakages
We understand accidents happen, but please ensure any breakages are reported to the office immediately. Breakages will be charged at cost of the damage.
Wifi
If you have booked a property that includes WIFI but cannot find the password the usual locations are on the fridge, in the welcome book or on the modem. If you cannot find it in any of these locations please phone our office during business hours. While frustrating, no WIFI is not considered an emergency.
Appliances
If for some reason an appliance (i.e. TV reception, kettle, a/c, microwave, toaster, kettle etc. does not work or is faulty please contact the office during office hours and we will certainly endeavour to service or replace the item as quickly as we can.
Cleaning
If the property is left in an unreasonable condition and excess cleaning is required, or if the property is damaged, you will be charged for the cleaning and/or replacement of broken items.
BBQ Information
Please ensure when cooking it is supervised at all times, do not use on Total Fire Ban days, do not use inside the home, don’t forget to clean the BBQ after using it
Important Contact Numbers
Office During Business Hours – 5613 9513
Out of Business Hours Number – 0403 583 646
Emergency Services – 000
Inverloch Police – 5674 2202
Inverloch Doctors – 5674 1207
Wonthaggi Hospital – 5671 3333
Problem Solving
We understand staying away may come with adjustments. Unfortunately, common issues from the below list may occur during your stay, these issues may be rectified by following these simple steps:
Gas Bottles
Occasionally the BBQ gas bottles will run out of gas. If this is the case, we ask that you please take the bottle to the BP service station to be exchanged and provide us with a receipt and your bank details. We will organise to have you reimbursed for the cost of exchanging the gas bottle. Please provide this to our office prior to your check-out day.
No Hot Water
Locate the fuse box – This may be inside the property in a hallway or laundry OR it may be outside in the meter box. Check to see if there is a HOT WATER circuit breaker in the fuse box. If so, ensure that the HOT WATER circuit breaker is ON/UP
For electric hot water units please locate the meter box and look for a button that says HOT WATER BOOST. Once located, press and hold the HOT WATER BOOST button for 2-5 seconds. You should hear a ‘click’ sound and the rectangular screen on the unit will show ON. This will fast track the heating process. If you do not press the boost button, it may take up to 12 hours to heat. Please note not all properties offer instant hot water and are provided on storage some of these properties are set to heat up overnight.
Loss of Power
Check if the neighbours have also lost power. If not, locate the metre box, and ensure the circuit switch is ON/UP.
Keys
If you lose your keys or if you are locked out after of hours please contact South Gippsland Locksmith 0431 454 353 or Wonthaggi Locksmiths (03) 5672 4035
Keys not working on arrival – Please try every key twice, if the key still does not work, please contact us at the office
If any of the matters above are urgent and cannot be rectified please contact us at the office
Looking to for somewhere to eat?
Will let you in on some of our favourites, also don’t forget to make bookings for any dinner reservations to ensure you don’t miss out!
Need a coffee or looking for a cafe? Try these out;
Bluette on Bear Street – In the industrial estate at 17a Bear Street, Inverloch you will get a great cup of coffee and a very relaxed vibe
The Local. – This hole in the wall coffee spot at the bottom of the main street offers great coffee and excellent toasties, be sure not to miss these.
The Beach Box – This bright cafe is located opposite the park and serves up great breakfast, coffee and lunch options.
Looking to dine out? Why not try some of these?
Invy Espy – Located on the corner at the bottom of the main street, this pub is a great spot to enjoy a family dinner, a drink in the sunshine or a meal at the sports bar
Inlet Hotel – Serving up excellent food that will be sure to cater to everybody’s taste buds, Give the seafood towers a try for a special treat!
Chutney Bar – Offering delicious Indian options with the added bonus of dine-in or takeaway, you will be spoilt for choices
Tomos Japanese – With some of the best Japanese on offer you will find it hard to miss it. Just don’t forget to book in.
Lime & Co – Within the arcade, you can count on them for serving you up great Mexcina options, the ohana bowls and tacos are a match made in heaven if your feeling adventurous try the Jalapeno Mac and Cheese Nuggets
The Bayside Lady – Offering a delicious array of pizzas, cocktails and burgers this place is a big hit for the whole family, look out for 5-6 Cocktail Happy Hours for the grown ups too
Dirty Three Wines – A crowd favourite within our office, the Dirty Three Cellar door is in Inverloch’s INdustrial area and is a great spot to enjoy some of our area’s great local produce, gin and wines, the tasting paddle is a great start or the Pinot Noir is hard to go past.
Maybe Takeaway ticks your boxes
Inlet Fish & Chips – 4 A ’Beckett St – 03 5674 1820
Inverloch Fish & Chips – 4A Ramsey Blvd – 03 5674 1175
MK Thai – 03 5674 2515
Paradise Pizza & Café – 2 Ramsey Blvd – 03 5674 6995
Looking for something keep you and the tribe entertained? Paperplay, the Inverloch newsagency supplies not only papers, magazines and stationery, they also have a huge range of books, games and giftware. Paper Play Online
Or if you’re looking to cook something the Foodworks Supermarket is located at 10-12 Reilly St, Inverloch, be sure to check their Opening Hours
Looking For Something To Do
With so many great activities and options you will be sure to find something for the whole family to enjoy;
Walking and cycling tracks
Explore the many boardwalks and coastal trails to discover the town’s beautiful natural surroundings. Wander down the kid-friendly Screw Creek Nature Walk to explore the marshlands, which lead to gorgeous views of Anderson Inlet. For a bit of fresh sea air, stroll along the cliffs of the George Bass Coastal Walk or get the legs pumping on Victoria’s only coastal rail trail, the Bass Coast Rail Trail.
By the water
The still waters of Anderson Inlet make wakeboarding or windsurfing a breeze, while the surf beach is a great spot to introduce children (or beginners) to surfing. Try Eagles Nest if you are a confident surfer. Charter a boat or take a cruise to enjoy Inverloch from the water.
You can book a surf lesson from Salty Seas – Surf School 0432 889 768
Maybe Shopping is on the Cards
Some of our favourites include Salt and Sand, Sunnie Rae, Paperplay, Mookah, Dot & Lu and Harmony Home you will find it hard to leave empty-handed.
Want to explore a little further?
Prom Country Cheese – a 20min drive will take you to this sensational cellar door a perfect spot to spend an afternoon enjoying views of the rolling hills and treating yourself to tasty local prouce cheese made in the area
Inverloch Food & Wine Tours – Enjoy small group tours to discover the gems of South Gippsland: the local producers. From coast to country, drive through beautiful scenery to reach equally picturesque cellar doors and farm gates.
Let us do the driving so that you can sit back, relax and enjoy a glass of cool-climate wine and sample some delicious local produce.
With Inverloch being the perfect gateway to many other joys of the area, you can view them at the Visit Gippsland Site